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Soul Community Planet (SCP) was founded on the core values of wellness (Soul), kindness (Community), and sustainability (Planet). For years, they have provided hand-crafted venues comprising hotels, coworking spaces, restaurants, and fitness centers. They have locations across California, Colorado, Hawaii, and Oregon, with many of their properties using Event Temple.
Soul Community Planet
How SCP Hotels Simplified Hotel Sales and Events with Event Temple
The Problem
As SCP continued to grow and expand its portfolio of properties, manually managing sales and event processes became a real challenge. The team was grappling with inefficiencies that affected guest experiences and strained internal operations. They realized they needed a solution to streamline their workflow and enhance their ability to deliver on their ethos of wellness, kindness, and sustainability.
Soul Community Planet
needed:
1. Simplify the booking process and streamline contract management 2. Centralize sales and event management across all SCP properties 3. Improve team collaboration and communication for smoother operations
Results
Centralized
booking and contract management across nine properties, saving time and increasing accuracy.
Enhanced
team collaboration, allowing teams across different properties to work more effectively together.
Improved
customer service by streamlining processes, leading to better guest experiences.
Customer Quote
"The ease of use to create bookings and send proposals and contracts is fantastic."